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Lux.Doctor
Specialty:Physiotherapy

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Physiotherapy
All 53 specialties
(+352) 661 96 22 16 Try free for 30 days
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Physiotherapy
All 53 specialties
Try free for 30 days Call (+352) 661 96 22 16

We usually reply within one hour.

The next‑generation medical management solution.

Lux.Doctor brings together the patient record, the calendar and your patients’ app in one application, installed on your practice’s computers, and soon the CNS approvals and the monthly CNS billing.

Not a cloud service

Your data stays yours — forever

Three questions to ask before you choose practice software — and our answers.

GDPR: who can read your patients’ medical records?

Only your practice.

They stay on your computers, and nobody else can open them.

What if you stop paying?

Nothing is locked.

In 20 years you’ll still open the software and see all your data.

What if the Internet drops?

The consultation goes on.

Everything is on your computers.

Backups, your way

Turn them on in the settings: one, the other, or both.

Online backupOn our servers in the EU, so you can restore all your data whenever you need to.Encrypted: nobody but your practice can read it, not even us.
Local backupOn your own computer or a USB stick.
Labelled by the Agence eSantéFor PID 2.0, digital reimbursement and eCIT, and compatible with the DSP.
Guided migrationYour patients’ history comes across from your previous software.
Unlimited workstationsThe front desk and consultation rooms work on the same data.
Support that answersWe usually reply within one hour.

1Before the tour

What is your specialty?

Pick yours: the tour, the forms and the examples below change with it.

PhysiotherapyGeneral practiceDentistryPsychotherapyInternal medicinePaediatricsPsychiatryGynaecologyOrthopaedicsOphthalmologyCardiologyDermatology
Show all specialties53

Showing the modules for physiotherapy

Made for physiotherapy

Physiotherapy

Series of sessions on the doctor’s prescription: online booking, reminders and your session notes today, and soon the CNS approvals and the monthly CNS billing in the same software.

  • Online appointment booking, around the clockFewer calls to the front desk, and a calendar that fills up even outside opening hours.
  • Automatic patient remindersFewer missed appointments, without a single call from the front desk.
  • Appointment reasonsEach type of visit has its own rules, and patients book the right slot.
  • Secure chat with patients NewFewer phone calls, and written exchanges that are traceable and encrypted.
  • Approval requests to the CNS SoonThe doctor’s prescription goes to the CNS from the record, with its scan; the answer comes back with the number of sessions, the end date and the coverage rate.
  • Sessions counted against the approval Soon“Session 4 of 8” on every appointment, and a warning before the sessions or the dates run out.
  • The CNS rules checked as you book SoonAt least 20 minutes a session, no more than 2 an hour and 24 a day, and travel only when the prescription allows it.
  • Monthly CNS invoice file SoonThe month’s sessions go to the CNS in one file, and its answer is read back: paid lines, and rejections to correct.
Also included
  • Patient notes and photos before the consultation
  • Offline calendarNew
The software in action

The practice, in real time.

What you use every day, from the patient record to your patients’ app.

01Patient record

The whole treatment on one screen

The doctor’s prescription, the number of sessions and every session note stay in view while you write today’s session — then one click saves it to the history.

  • Every session at a glance
  • Prescription and session count in view
  • Everything saved as you go
02Email

Your email, connected to the records

Gmail, Outlook and other mailboxes, read in Lux.Doctor. When a patient writes, their name and “Open record” appear, and your reply attaches any document from their record in a few clicks, such as a copy of an invoice.

  • Open the record from the email
  • Documents from the record sent as attachments
  • Attachments filed in one click
03Calendar

An appointment booked in three clicks

The free slot, the patient found on two letters, the reason that sets the duration and the colour — and the appointment is on the grid. Day or week view, with your working hours respected.

  • Day and week views
  • Colour by reason
  • Working hours respected
04Patient app

Your patients book from their phone

Their requests land in your calendar: you approve or decline in one click, no slot is ever forced on you. Unlimited free push and e-mail reminders — fewer missed appointments.

  • Free for patients
  • Available in 11 languages
  • Video consultation in the browser
Everything, chapter by chapter

Lux.Doctor for physiotherapy, chapter by chapter.

Ten chapters, all built around the same patient record. Open one, or simply keep scrolling.

  1. 01Patient recordHistory, consultation and permanent data, side by side.
  2. 02Results and documentsRegiBox, scans, files, labels and lab graphs.
  3. 03EmailYour mailboxes, with patients’ emails recognised.
  4. 04TasksMy tasks, results and scans, due dates, and your ChatGPT.
  5. 05Calendar and waiting roomDay and week, waiting room, reminders, online or offline.
  6. 06Patient appBooking, documents, chat with patients, video and eleven languages.
  7. 07Security and privacyGDPR, data at the practice, encrypted backups, rights and logs.
  8. 08Switching and supportImport, guided migration, trial and support.
  9. 09Practice and updatesWindows and Mac, workstations, updates and alerts.
  10. 10Your wayRecord layout, composer, print templates and shortcuts.
  11. Your teamGroup practices and the front desk.

01Patient record

The whole patient, on one screen.

During the consultation, everything about the patient stays in front of you: their history, today’s consultation, their permanent data and graphs. Every entry is saved as you go, without you having to think about it.

Pinned patient tabs

Several records stay open as tabs in the header — siblings, for example — and one click switches patient.

Instant patient search

Find a patient by last name, first name, phone number or matricule, even just part of it, from the search bar on any screen.

Family circle and legal guardian

Parents, siblings, spouse and guardian are linked to the record, and Lux.Doctor suggests the links that follow from them.

Medical spell check New

Mistakes are underlined in the record, the composer, emails and the chat, with dictionaries that know Luxembourg’s medications, ICD-10 and the CNS nomenclature.

Also in patient record

  • The patient record on a single screenEverything about the patient stays in front of you throughout the consultation, without switching screens.
  • Complete chronological historyReview the patient’s journey in an instant.
  • The patient’s permanent dataThe essentials about the patient are visible at every consultation and never wiped by a new visit.
  • Structured consultationClear, consistent notes from one visit to the next.
  • Creating a patient, with a matricule checkClean records from the moment they are created, with no wrong matricule and no duplicate patients.
  • Patient record export to PDFAn access request, a handover to the patient or a change of treating doctor is handled effortlessly.

Included as well

  • Patients without a Luxembourg matricule
  • No entry ever lost
  • Consultation templates (Ctrl+Space)
  • Consultation draft saved automatically
  • Reuse a previous consultation
  • Earlier values of permanent data
  • The patient’s supplementary insuranceNew
  • Permanent “Memo” note
  • Dated notes about the patient
  • Actions on every history entry
  • Long letters collapsed in the historyNew
  • Edit a saved consultation
  • Record export to WordNew
  • Copying the patient’s data
  • “Patient information” block
  • Patient list
  • Patient deletion with safeguards

02Results and documents

Results and documents file themselves.

Prescriptions, letters and scans land in the right record, often without any handling at all, with labels and text recognition.

Drag and drop files into the record

A file dragged onto the history joins the record with a title, a label, a date and a note — PDFs, images, Word, Excel and more.

Also in results and documents

  • Results and scans, all in one placeEvery result arrives in the same place.
  • Scanning straight into the recordPaper enters the record without going through other software.
  • Text recognition (OCR)Scanned documents become readable, searchable and easy to file.
  • Patient labelsSample tubes and paper files labelled without errors.

Included as well

  • Assigning a document to the right patient
  • Stamp and signature on PDFs
  • Failed scans explained and restartedNew
  • Built-in file preview
  • Word document previewNew
  • File labels
  • Handwritten notes from a reMarkable tablet

03Email

Email, filed in the right record.

No more separate email program next to your medical software: the practice’s mailboxes work inside Lux.Doctor, and a patient’s attachment goes into their record in one click.

Your mailboxes, with patients recognised New

Your Gmail, Outlook and IMAP mailboxes inside Lux.Doctor. Emails from patients are recognised, an attachment goes into the right record in one click, and images and tracking stay blocked.

  • Gmail, Outlook and IMAP mailboxes
  • “Unread”, “Patients” and “Flagged” filters
  • No images, external content or read receipts

Included as well

  • Mailboxes connected by a setup wizard
  • Patient email templatesNew

04Tasks

Everything to do, on one board.

RegiBox results and scans arrive as tasks for the right person, next to the practice’s own to-dos. Each physiotherapist works from “My tasks”, with due dates, and finishes a task from its panel: call, book, done. If you use ChatGPT, it can take on the sorting of scans and forms.

My tasks, across every board New

Each physiotherapist starts from one list: what is assigned to you on every board, urgent and overdue first, with the patient, the exams and the values flagged by the laboratory. Done in one click, Undo if needed.

  • Urgent and overdue tasks first, then today’s and the coming ones
  • Due dates: today, tomorrow, this Friday or any date
  • Finished tasks go to “Done”, where they can be reopened

With ChatGPT Work New

Let ChatGPT Work do the sorting.

Connect your ChatGPT account to the task board, write your instructions in plain words and assign tasks to the AI. Each task starts as soon as it is assigned, with nobody at the keyboard; the practice server just needs to be on.

  • Example from Lux.DoctorSplit a scanned PDF by patient and doctorOne part per patient and addressee doctor, each a task linked to its patient for that doctor. Pages it can’t match become a task for the front desk, with the label Check.
  • Written by your practiceInsurance formsLink the patient, add the label Form and give the task to the front desk.
  • Your own instructionsIn plain words: what the AI must do, who gets the task next, which labels and which column.
  • Every step it takes is written as a comment on the task.
  • A part is linked only when exactly one patient matches. Otherwise it waits for a person.
  • ChatGPT runs on OpenAI’s servers, in your own account, which is not part of Lux.Doctor’s plans.
  • Lux.Doctor’s connection, an MCP server, stays on the practice server; ChatGPT reaches it through a tunnel opened from the practice, with no port open to the Internet.

For the practice’s organisation and paperwork. It is not intended for diagnosis, treatment or any other medical decision, which remain yours.

Task board New

Each new RegiBox result and each scan arrives as a task for the right person, next to the practice’s own to-dos. Drag a task to the next column when it moves on; urgent ones stay at the top.

The task panel: call, book, finish New

The patient’s phone, e-mail and next appointment are in the task’s panel. Book an appointment or create a linked task for the front desk, then “Done & next” opens the next one.

Scheduled and repeating tasks New

“Call back on 10 November at 10:00” stays off the board until then. A task can also come back every day, week, month or year.

A task for a colleague New

Assign a task to a doctor or a team member: they are notified at once and find it under “My tasks”. Comments keep the exchange on the task.

Also in tasks

  • Due dates NewYou know what has to be done by when.
  • Tasks and the patient record NewA task linked to a patient opens their record in one click.

Included as well

  • Labels for the whole practiceNew
  • Several boardsNew
  • Several tasks at onceNew
  • Results for a new patientNew

05Calendar and waiting room

A calendar that runs the day, online or offline.

Appointments in three clicks, a waiting room to run the day, and reminders that mean fewer missed appointments. The calendar works online, with patient booking, or entirely offline on the practice’s computers — and your appointments follow you on your phone, in Google, Apple or Outlook.

Automatic patient reminders

Patients get a reminder 3 days, 1 day or 1 hour before their appointment, in their own language. Notifications and emails are free and unlimited.

  • 3 days, 1 day or 1 hour before, between 7:00 and 20:00
  • In the patient’s own language, even without the app
  • SMS too, through the practice’s own provider account

Offline calendar New

Keep the calendar entirely on the practice’s computers, for all doctors — and go online whenever you are ready.

Your calendar on your phone (Google, Apple, Outlook)

A secret link publishes your appointments to Google Calendar, Apple Calendar or Outlook, which update on their own.

Working hours

Each practitioner has their own hours, with several time ranges per day; they define the free slots in the calendar and in the app.

Also in calendar and waiting room

  • Calendar in day and week viewsYour practice schedule at a glance.
  • Appointments in three clicksBook the appointment during the call, without keeping the patient waiting.
  • Waiting room: the “Waiting” viewWho’s waiting, who’s in consultation, who still has to pay: the whole day runs from a single list.
  • Appointment requests to approveNo slot is ever forced on you, and simple bookings can confirm themselves.
  • Appointment reasonsEach type of visit has its own rules, and patients book the right slot.
  • Move an appointment by drag and dropReorganise the day in seconds.

Included as well

  • Patient notified of changes
  • Online calendar readable during an outageNew
  • Keep your current calendarNew
  • Time off, on-call duty and cover
  • Visit statuses
  • Open the patient record from the appointmentNew
  • “New patient” badgeNew
  • Cancelling an appointment
  • Linked appointments
  • Notes in the calendar
  • Patient visit history
  • Print the day
  • Grid density
  • School holidays in the calendarNew
  • Appointment confirmation by emailNew
  • Log of messages sent
  • Go online at any timeNew
  • Calendar synced in real time
  • Guided activation of the online calendar

06Patient app

Your patients, in a free app.

With the free Lux.Doctor app, your patients book online, follow their place in the queue, receive their documents and write to the practice in a secure chat. On the practice side, invitations, video consultation, announcements and document sending complete the service. These services run through the online calendar.

Video consultation, with a relative or an interpreter

The video consultation starts from the waiting room; the patient joins in their browser. Up to eight more people — a relative, a carer, an interpreter — can be invited by email.

  • The patient joins in their browser, with nothing to install
  • Camera and microphone test before joining
  • Link valid up to 24 hours after the appointment time

Secure chat with your patients New

Patients who use the app write to the practice; you reply on behalf of the doctor or the front desk, from the chat or from the record.

Patient notes and photos before the consultation

The patient describes their symptoms in advance, with photos. The note appears at the top of the record, readable only by the patient and their doctor.

App invitation campaigns

Invite your patients to the app by email or SMS, in targeted campaigns that Lux.Doctor checks before anything is sent.

Also in patient app

  • The free Lux.Doctor patient appAppointments, documents and messages from the practice in a single app, at no cost to the patient.
  • Online appointment booking, around the clockFewer calls to the front desk, and a calendar that fills up even outside opening hours.
  • Documents sent to the app automaticallyNo more lost paperwork or manual sending: patients find their documents on their phone.
  • Patient app in eleven languagesPatients see their appointments, reminders and your instructions in their own language.
  • Their place in the queue, on their phoneA calmer waiting room: everyone knows when their turn will come.
  • Doctor and practice pages in the appPatients find practical information in one place and book directly.
  • Sending a document by email NewSend a document without a printer and without the patient coming back.

Included as well

  • Instructions to accept before booking
  • Booking for your patients only
  • Cancellation by the patient within your deadline
  • Contact details kept up to date by the patient
  • Texts for patients, translated automatically
  • Patient sign-up without an access code
  • Link an app patient to their record
  • Documents attached to the appointment request
  • Rescheduling by the patient
  • Appointment tracking for the patient
  • Patients save or share their documents
  • Patient notifications
  • Patients choose how they are notified
  • Invitation when creating the appointment
  • Block a patientNew
  • Patient record documents sent in the chatNew
  • Announcements to all your patientsNew

07Security and privacy

Protected at the practice, encrypted when it leaves.

Each person has their own access, every action is logged, and the backups that leave the practice can only be read with your phrase.

Encrypted all the way to your patients

Documents and messages you exchange with patients in the app are end-to-end encrypted: only you and the patient can read them, not even us.

Risky attachments stay closed

Risky files sent by a patient or received by email don’t open, even when they’re disguised as a PDF.

Users and access rights

Each team member has their own account and password, with rights ticked one by one: records, settings, deletions, chat, email.

Activity log

Records opened, documents sent by email, invoice payments and deletions, and refused access attempts are logged per user, with the time and the details.

Also in security and privacy

  • Restoring onto a new computerYour practice is back at work quickly after a breakdown.

Included as well

  • Automatic local backups
  • Automatic backup to a USB stick
  • Technical information, with your consent
  • Password-protected database
  • Patient app protected by PIN and biometrics
  • Patient access on several devices

08Switching and support

Switch software without losing anything.

Your patients’ history comes across from your previous software, and the team supports you through the migration. You try Lux.Doctor for 30 days on your real patient records, with built-in help, chat and remote support.

Built-in remote support

With your consent at each connection, the Lux.Doctor team sees and controls your screen to help — no travel, no third-party software.

Chat with Lux.Doctor support

Write to the Lux.Doctor team from inside the software, even before setup, with messages translated automatically.

Also in switching and support

  • Guided migrationA software switch without stress or retyping.
  • Free 30-day trialTry it on your real patient records before you decide.
  • Built-in help and training videoThe answer is right there, no phone call needed.
  • Guided setupA guided first launch, step by step.

Included as well

  • Patient import from a file
  • Safe, repeatable import

09Practice and updates

Runs on the computers you already have.

Unlimited workstations, a connection to your practice from outside, and one-click updates. Lux.Doctor installs on Windows and Mac and can be used in four languages.

One-click updates and the version history New

A new version is announced in the alerts and installs in one click. The version history shows what each one brings, with its installers.

  • Announced in the alerts, installed in one click
  • “What’s new” filtered by module
  • Windows and Mac installers for each version

Also in practice and updates

  • Desktop application for Windows and MacThe software runs on the hardware you already have, with no server to rent.
  • Unlimited workstationsThe front desk and consulting rooms work on the same data.
  • Connect to your practice over an encrypted channelView patient records and bill away from the practice, for example during on-call duty.
  • Interface in four languagesEach team member chooses their language.

Included as well

  • Alerts board
  • Encrypted transfer of a doctor’s dataNew
  • Automatic start-upNew
  • Subscription managed in the software

10Your way

Set up the way you work.

Patient record layout, composer, interface options, print templates and shortcuts: Lux.Doctor adapts to the way you work. Most settings are just a few tick boxes.

Made-to-measure patient record layout

Arrange the record’s columns and blocks — order, width, height, icon and colour — starting from a general, dental or paediatric template.

  • Width as a percentage or in pixels, height, icon and title colour
  • Starting templates: general, dental, paediatrics
  • Previous layouts can be restored

Included as well

  • Composer and forms, your way
  • Editable print templates
  • Patient record interface options
  • Block names and template categories
  • Keyboard shortcuts
  • Flexible or strict search
  • Personalised sidebar
  • Start screen and buttons of your choice
  • Dark mode
  • Printers and scanner per workstation
Group practices and the front desk

Several doctors, one front desk.

The front desk sees the whole practice from a single workstation: calendars, waiting room, payments, messages and incoming mail. Everyone keeps their own permissions, and nobody retypes anything.

For practices with several doctors or a front desk

  • Unlimited doctors on a single computerA group practice runs on a single installation.
  • Calendar and waiting room for the whole practiceOne front desk for the whole practice.
  • Several calendars side by sideOrganise a group practice at a glance.
  • Hand an appointment over to a colleague NewArrange cover in a single move, with no re-typing.
  • What your practice colleagues have notedIn a group practice, allergies, medical history and treatments are known to every doctor.
  • Patients across the whole practiceA clean group patient base with no duplicates.
  • Doctor’s pre-invoice, payment at the front deskA smooth flow between doctor and front desk, with no paper in between.
  • Shared front desk chat NewA single front desk workstation handles messages for several doctors.
  • Shared practice mailbox NewThe front desk handles the whole practice’s mail in one place.

Included as well

  • Calendar per doctor or assistant
  • Book with any doctor at the practice
  • Simultaneous edits on two computersNew
  • Scan at the front desk and bill
Testimonials

What your colleagues say

Discover the experiences of doctors who use Lux.Doctor every day.

“Lux.Doctor has considerably simplified my work with patients: we spend far less time handling paper documents, and administration has become faster and more convenient. The user interface is very clear while remaining functional — thanks to the settings, you can enable the features you need and turn off the ones you don’t.

Another major strength is the round-the-clock availability of support: for questions by email or chat, a reply arrives within minutes, including on weekends and public holidays.”

PBDr. Peter Beck96, rue Grande-Duchesse Charlotte, L-9515 Wiltz
(+352) 95 96 96

“After ten years working with my previous software, I switched entirely to Lux.Doctor. Over that time I had grown used to the old interface, and I worried that adapting to Lux.Doctor would take a long time. In fact, it proved far simpler: after just 30 minutes I was already finding my way around the system with confidence and could work with patients with complete peace of mind. What’s more, all my medical records and prescription templates were transferred from the old program into Lux.Doctor.”

AADr. Agnessa Arakelyan18, rue de la Chapelle, L-8017 Strassen
(+352) 26 64 97 71

“Modern medical software that’s a pleasure to use day to day. The transition from my previous software was smooth, with good data compatibility. The team is responsive, and the rollout of the new CNS requirements was fast and efficient. A reliable tool well suited to everyday practice.”

MPDr. Marios Pongas52, avenue Pasteur, L-2310 Luxembourg
(+352) 22 17 08
Emily and Leo Schmit, founders of Lux.Doctor

Who we are

We’re Emily and Leo Schmit, and we’ve lived in Luxembourg for more than ten years. We both earned our computer-science degrees in Germany and have been building software for almost as long as we can remember: more than twenty years of experience for Leo, more than ten for Emily.

We’re perfectionists and love it when everything is thought through down to the smallest detail — which is why we strive to perfect every detail of our products.

Pricing

Pricing and plans

Choose the plan that fits your needs. No hidden fees. Prices per doctor, VAT included.

With annual billing, get 4 months free — no commitment, cancel anytime.

Billing
€60€40/month
€60/month
Per doctor · Billed annuallyThat’s €480/year incl. VAT
Per doctor · Billed monthly · no commitmentThat’s €720/year
Save €240/year · −33%

For billing in PID 2.0, tracking payments and handing your accountant ready-to-use reports.

30-day trial
Patient record
€105€70/month
€105/month
Per doctor · Billed annuallyThat’s €840/year incl. VAT
Per doctor · Billed monthly · no commitmentThat’s €1,260/year
Save €420/year · −33%

For the patient record, prescriptions, certificates and official forms, RegiBox results and eSanté services.

30-day trial
Calendar
€45€30/month
€45/month
Per doctor · Billed annuallyThat’s €360/year incl. VAT
Per doctor · Billed monthly · no commitmentThat’s €540/year
Save €180/year · −33%

For the calendar, the waiting room, reminders, video consultation and the patient app.

30-day trial
Complete packageBEST OFFER
€140€99/month
€210€149/month
Per doctor · Billed annuallyThat’s €1,188/year incl. VAT
Per doctor · Billed monthly · no commitmentThat’s €1,788/year
€492 saved/year

Everything included in the “Billing”, “Patient record” and “Calendar” plans.

30-day trial
All prices shown include VAT.
Free 30-day trial

Try Lux.Doctor on your real patient records.

Download Lux.Doctor and try it free for 30 days, with no commitment. The trial starts module by module, the first time you use each one.

Get it from Microsoft Store Download for Apple Silicon

Windows 10 and 11 (64-bit) · Mac with Apple Silicon · Instant download · No commitment

Request a demo by email Call (+352) 661 96 22 16
We usually reply within one hour.